Compensation Range: Base pay up to $72k (based upon experience) + $3-5k/year annual bonus (paid monthly) and NO WEEKENDS!!
Do you have experience working in a Service Department? Are you interested in an opportunity to build upon your career with a growing organization?
Timpte is looking for a Service Writer in our Mankato, MN Customer Support Center. Responsible to actively pursue service sales both internally and externally with existing and new customers
Primary Responsibilities include:
• Scheduling & coordination of service work performed in the Timpte Retail Branch service shop.
• Daily communication & coordination of the current & scheduled work with the Parts personnel and Shop Foreman to ensure targeted parts fill-rates and on-time completion.
• Work with customers (by phone and in-person) to process and complete warranty claims, service issues, troubleshooting and technical questions.
Desired Skills, Knowledge, and Qualifications
• Ability to work with general supervision and make basic quality decisions.
• Excellent communication skills, both verbal, written, and over the phone with customers and other employees.
• Working knowledge of Microsoft Office programs; including Word, Excel, etc.
• Must have working knowledge of how a dry bulk commodity trailer is assembled.
• Must have the ability to write repair orders and estimates and to accurately estimate timelines & schedules for the repair of trailers
Timpte Excellent Benefits:
• Competitive salary with bonuses!
• Day hours Monday-Friday!
• Benefits- medical, dental, vision plans
• 401K with company match
• Paid Holidays, Paid Time Off
• Safety boot and safety glasses program
• Employee tuition reimbursement
• Company celebrations- picnics, holiday celebrations with gifts!